The Triglav Group and Zavarovalnica Triglav d.d. Annual Report 2022

SL

A reflection
of tomorrow

Welcome! The Annual Report of the Triglav Group and Zavarovalnica Triglav combines the financial, environmental, social and governance aspects of our business.

Download PDF Download iXBRL
Marija Judež, 2022 Young Hope

The actions of today will determine our tomorrow.

Get to know Marija's story and others that pave new paths.

In a world full of challenges, we offer new, flexible solutions. We are connecting with our clients through an increasing number of contact points and innovative approaches. We are enriching their experience. We are developing entrepreneurial innovation, digitalising internal processes, and building partnerships and service ecosystems. We take care of the health and safety of our employees in a comprehensive manner and actively promote talent.

Financial highlights of the Triglav Group

Net profit before tax

EUR 134.5 million
2021: EUR 132.6 million

Total revenues

EUR 1,599.3 million
2021: EUR 1,455.1 million

Combined ratio

88.1%
2021: 88.9%

Written premium for insurance, coinsurance and reinsurance contracts

EUR 1,479.6 million
2021: EUR 1,353.0 million

Client satisfaction
(NPS index)

77
2021: 73

Share of sustainable fixed-income investments in the bond portfolio

10.0%
2021: 8.1%
Take a look at our key performance data
Increased business volume and profits

»We made important steps forward in development and achieved good results that confirm both the robustness of our business model and the flexibility and success of our strategy.«

Andrej Slapar President of the Management Board of Zavarovalnica Triglav
Read the President’s statement

Implementing strategic ESG ambitions

The range of products and services has been expanded to include those that promote social and environmental benefits. ESG aspects are being incorporated into business processes in insurance and asset management. Our focus on changing client needs has resulted in high client satisfaction.

Read more about our key ESG areas

Compare ESG indicator trends

Environment

Social

Governance

Select year: 2020 2021 2022

Operations of the Triglav Group and Zavarovalnica Triglav

Premium growth was recorded in all markets and segments. The bond portfolio is of high quality and globally diversified.

Read more about our business operations in 2022

See also:

Development activities

Business ecosystems were upgraded with new services and the number of client interaction points was increased. Processes are being digitalised and automated in order to fully cater to the needs of clients.

Read more

Triglav Group strategy and plans

The Triglav Group's vision, aimed at creating an outstanding user experience, is implemented through development activities. The transition from an insurance-oriented to a service-oriented business model with multiple ecosystems and continued digital transformation are at the fore.

Read more

The share and shareholders

The Triglav Group was assigned an "A" credit rating with a stable medium-term forecast for the seventh year in a row. The ZVTG share achieved a 4.5% total return and a 10.7% dividend yield.

Read more

Risk management

Good capital strength and liquidity were maintained. Increased market and underwriting risks due to rising inflation and interest rates were effectively managed. The management of sustainability and information security risks was upgraded.

Read more

When preparing the report's website, energy efficiency was considered.