GRI table of contents

GENERAL STANDARD DISCLOSURES

Indicators
Disclosure
Chapter/page*

Strategy and Analysis

G4-1
Statement from the most senior decision-maker of the organization about the relevance of sustainability to the organization and the organization’s strategy for addressing sustainability.
2./pp. 18–21

Organizational Profile

G4-3
Name of the organization.
1./p. 8

G4-4
Primary brands, products, and/or services.
1./pp. 10–13

G4-5
Location of organization’s headquarters.
1./p. 8

G4-6
Number of countries where the organization operates, and names of countries where either the organization has significant operations or that are specifically relevant to the sustainability topics covered in the report.
1./pp. 10−13
7.3/pp. 46–48
7.4/pp. 48–54



G4-7
Nature of ownership and legal form.
6.4/pp. 41–42

G4-8
Markets served.
1./pp. 10−13
7.3/pp. 46–48
7.4/pp. 48–54



G4-9
Scale of the organization.
1./p. 7
4.3/p. 28
12.3.1/p. 104



G4-10
Total number of employees by employment type, employment contract, region and gender.
12.3.1/p. 104


G4-11
Percentage of total employees covered by collective bargaining agreements.
12.3.1/p. 106

G4-12
Organization’s supply chain.
12.8/p. 119

G4-13
Significant changes during the reporting period regarding the organization’s size, structure, ownership, or its supply chain.
1/ p. 14
5.4/p. 36
6.4/pp. 41–42



G4-14
Explanation, whether and how the precautionary approach or principle is addressed by the organization.
2/p. 142

G4-15
Externally developed economic, environmental and social charters, principles, or other initiatives to which the organization subscribes or which it endorses.
5.2/p. 31
12.1/p. 101


G4-16
Memberships of associations and national or international advocacy organizations.
12.1/p. 101

Identified Material Aspects and Boundaries

G4-17
List of all entities included in the organization’s consolidated financial statements or equivalent documents.
Notes to the Consolidated Financial Statements/p. 187

G4-18
The process for defining the report content and the Aspect Boundaries.
12.1/p. 97



The Sustainability Report was prepared by the use of a materiality analysis in 2014. The process involved experts having direct or indirect contacts with the stakeholders. The expert group considered the existing volume of reporting, the materiality of contents for the stakeholders and the GRI recommendations for the Financial Services Sector. The group determined the material aspects of sustainable development (listed in section 13.1) and 57 GRI indicators (four of them sectoral) which are presented in the GRI table of contents.

G4-19
Material Aspects identified in the process for defining report content.
12.1/p. 98

G4-20
Limitations regarding the Aspect Boundary within the organization.
12.1/p. 97

G4-21
Limitations regarding the Aspect Boundary outside the organization.
12.1/p. 97
Limitations (on shareholders and financial analysts, insured persons, regulators, suppliers and local communities) are listed at each indicator.


G4-22
Effect of any restatements of information provided in previous reports, and the reasons for such restatements.
12.1/p. 97

G4-23
Significant changes from previous reporting periods in the Scope and Aspect Boundaries.
12.1/p. 97

Stakeholder Engagement

G4-24
List of stakeholder groups engaged by the organization.
12.2/p. 102

G4-25
Basis for identification and selection of stakeholders with whom to engage.
12.2/p. 102

G4-26
Approach to stakeholder engagement, including frequency by type and by stakeholder group.
12.2/p. 102

G4-27
Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns, including through its reporting.
12.2/p. 102

Report Profile

G4-28
Reporting period.
12.1/p. 97

G4-29
Date of most recent previous report.
03 April 2015

G4-30
Reporting cycle.
12.1/p. 97

G4-31
Contact point for questions regarding the report or its contents.
1./p. 8

G4-32
GRI content index.
pp. 312–316

G4-33
Policy and current practice with regard to seeking external assurance for the report.
No decision about a comprehensive external evaluation of the sustainable reporting has so far been made.

Governance

G4-34
Report the governance structure of the organization, including committees of the highest governance body.
5.3/pp. 31–36
5.4./p. 36


Ethics and integrity

G4-56
Organization’s values, principles, standards and norms of behaviour such as codes of conduct and codes of ethics.
 12.5/p. 113


SPECIFIC STANDARD DISCLOSURES
Categories
Disclosures on Management Approach (DMA) and Indicators
Chapter/page
Omission and/or deviating presentation
ECONOMIC
 
 
 
 
DMA
 
 

7.2/p. 46
12.8/p. 115
12.7.2/p.116

Economic Performance
G4-EC1
Direct economic value generated and distributed.
1./p. 8
12.7.2/p. 116

G4-EC2
Financial implications and other risks and opportunities for the organization’s activities due to climate change.
7.2/p. 46


G4-EC3
Coverage of the organization’s defined benefit plan obligations.
12.3.4/p. 110

Market presence
G4-EC6
Proportion of senior management hired from the local community at significant locations of operation
12.3.1/p. 106

Indirect Economic Impacts
G4-EC7
Development and impact of infrastructure investments and services supported.
11.2.2/p. 92
12.7/p. 114
12.7.1/p. 114–115
12.7.2/p. 116

Procurement Practices
G4-EC9
Proportion of spending on local suppliers at significant locations of operation.
12.8/p. 119
Information on the share not provided.
ENVIROMENTAL
 
DMA
 

12.9/p. 119
12./p. 120

Energy
G4-EN3
Energy consumption within the organization.
12.9./p. 121

Emissions
G4-EN15, G4-EN17
Direct and indirect greenhouse gas (GHG) emissions.
12.9/p. 119–120
 
G4-EN16
Energy indirect greenhouse gas (GHG) emissions.
12.9/p. 119–120
 
Effluents and Waste
G4-EN23
Total weight of waste by type and disposal method.
12.9/p. 121

Transport
G4-EN30
Significant environmental impacts of transporting products and other goods and materials for the organization’s operations, and transporting members of the workforce.
12.9/p. 119

Supplier Environmental Assessment
G4-EN32
Percentage of new suppliers that were screened using environmental criteria.
12.8/p. 119
Information on the share not provided - all suppliers verified in the tendering process.
SOCIAL
 
 
 
 
Labour practices and decent work
 
 
 
 
DMA
 
 
 
 

12.3/p. 103
12.3.2.1/p. 107
12.3.3/p. 109
12.3.4/p. 110
12.3.4/p. 111

Employment
G4-LA1
Total number and rates of new employee hires and employee turnover by age group, gender, and region.
12.3.1/p. 105

G4-LA2
Benefits provided to full-time employees that are not provided to temporary or part-time employees, by significant locations of operation.
12.3.1/p. 106

G4-LA3
Return to work and retention rates after parental leave, by gender.
12.3.4/p. 111

Labour/Management Relations
G4-LA4
Minimum notice periods regarding operational changes, including whether these are specified in collective agreements.
12.3.4/p. 111

Occupational Health and Safety
G4-LA6
Work-related injury rates.
12.3.3/p. 109

G4-LA7
Workers who are involved in occupational activities who
  have a high incidence or high risk of specific diseases.
12.3.3/p. 109

Training and Education
G4-LA9
Average hours of training per year per employee by gender, and by employee category.
12.3.2.1/pp. 107–108
Data capturing does not as yet include categorization by employee category.
G4-LA11
Percentage of employees receiving regular performance and career development reviews, by gender and by employee category
12.3.2.2/p. 108

Diversity and Equal Opportunity
G4-LA12
Composition of governance bodies and breakdown of employees per employee category according to gender, age group, minority group membership, and other indicators of diversity.
12.3.1/p. 106

Equal Remuneration for Women and Men
G4-LA13
Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation.
12.3.1/p. 106

Supplier Assessment for Labour Practices
G4-LA14
Percentage of new suppliers that were screened using labour practices criteria.
12.8/p. 119
Information on the share not provided - all suppliers verified in the tendering process.
Labour Practices Grievance Mechanisms
G4-LA16
Number of grievances about labour practices filed, addressed, and resolved through formal grievance mechanisms.
12.3.4/p. 111

Human Rights
DMA

12.3.4/pp. 110–111

Investment
G4-HR2
Total hours of employee training on human rights policies or procedures concerning aspects of human rights that are relevant to operations, including the percentage of employees trained.
12.5/p. 113

Non-discrimination
G4-HR3
Total number of incidents of discrimination and corrective actions taken.
12.3.4/p. 111

Supplier human rights assesment
G4-HR10
Percentage of new suppliers that were screened using human rights criteria
12.8/p. 119
Information on the share not provided - all suppliers verified in the tendering process.
Human Rights Grievance Mechanisms
G4-HR12
Number of grievances about human rights impacts filed, addressed, and resolved through formal grievance mechanisms.
12.3.4/p. 111

Society
 
 
DMA
 
 

5.6/p. 38
12.5/p. 113
12.8/p. 119

Local Communities
G4-SO1
Percentage of operations with implemented local community engagement, impact assessments, and development programs.
12.7/p. 114

G4-FS13
Access points in low-populated or economically disadvantaged areas by type.
11.1/p. 90
Numeric data on access points is not kept in this manner.
G4-FS14
Initiatives to improve access to financial services for disadvantaged people.
11.1/p. 90
11.3/p. 95
12.4/p. 112

Anti-corruption
G4-SO3
Total number and percentage of operations assessed for risks related to corruption and the significant risks identified.
12.5/p. 113

G4-SO4
Communication and training on anti-corruption policies and procedures.
12.5/p. 113
13.4.2/p. 92

G4-SO5
Confirmed incidents of corruption and actions taken.
12.5/p. 113

Public Policy
G4-SO6
Total value of political contributions by country and recipient/beneficiary.
12.5/p. 113

Anti-competitive Behaviour
G4-SO7
Total number of legal actions for anti-competitive behaviour, anti-trust, and monopoly practices and their outcomes.
12.8/p. 119

Compliance
G4-SO8
Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations.
12.5/p. 113

Product Responsibility
 
DMA
 

12.5/p. 113
12.6/p. 114

Product and Service Labelling
G4-PR3
Type of product and service information required by the organization.
11.1/p. 90
12.5/p. 113

G4-PR4
Total number of incidents of non-compliance with regulations and voluntary codes concerning product and service information and labeling, by type of outcomes.
12.5/p. 113

G4-PR5
Results of surveys measuring customer satisfaction.
12.6/p. 114

Product Portfolio
G4-FS7
Monetary value of products and services designed to deliver a specific social benefit.
12.4/p. 112
12.4.2/p. 113
The system in place for monitoring this data does not yet allow precise calculation.
G4-FS8
Monetary value of products and services designed to deliver a specific environmental benefit.
12.4.2/p. 113
The system in place for monitoring this data does not yet allow precise calculation.
Marketing Communications
G4-PR7
Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship, by type of outcomes.
11.2.3/p. 94

Customer Privacy
G4-PR8
Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data.
12.5/p. 113

Compliance
G4-PR9
Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services.
11.2/p. 92


*Content of GRI indicators is available in Triglav Group and Zavarovalnica Triglav d.d. Annual Report 2015.