The Triglav Group and Zavarovalnica Triglav d.d.
Annual Report 2023

Ready.
365.

The unofficial version of the integrated Annual report.

In a rapidly changing environment, we have not only been able to maintain our resilience but also increase the responsiveness and flexibility of our range of products and services. Our employees are key to the Group's expanded operations and high levels of client satisfaction. Read about their stories behind the events that marked 2023.

Financial highlights of the Triglav Group

Total business volume

EUR 1,780.2million

Earnings before tax

EUR 21.1million

Credit rating

"A" stable medium-term outlook

Combined ratio Non-Life and Health

101.6%

New business margin Life and Pension

14.6%

Capital adequacy

200%

President's statement

»We have increased our business volume and, for the eighth consecutive year, we have been assigned an "A" credit rating with a stable medium-term outlook. We have operated profitably and safely and have demonstrated our resilience and flexibility in a challenging environment.«

Andrej Slapar President of the Management Board of Zavarovalnica Triglav

Strategy and plans

We continue our transformation into a fully client-centric insurance and financial group. We are streamlining complex processes and carefully managing our growth resources.

Sustainable development at the Triglav Group

Progress was made in all four key areas of our ESG strategic ambitions.

Carbon footprint
per employee

1.54 t CO₂e

NPS for the Triglav Group
(high client satisfaction)

share of women at 1st and 2nd management levels under the Management Board

43%

share of ESG bonds in
debt securities

11.1%

The share and shareholders

Dividend payout in line with the dividend policy. No significant changes in the shareholder structure.

Development
activities

AI-upgraded virtual assistant: an important milestone for user experience excellence.

Risk
management

We limited the impact of realised risks and upgraded the system at Group level.